The domeniiledascalu.ro website, available at https://wwwdomeniiledascalu.ro/ is owned and operated by the company DHC CO SRL, a legal entity of Romanian nationality, with headquarters in Preajba Village, Malu Mare Commune, Trandafirilor str., no.1- 3, Jud. Dolj, with order number in the Trade Register J16/1573/1991 and Unique European Identifier (EUID): ROONRC.J16/1573/1991 and CUI 2303850, mail: office@domeniiledascalu.ro and phone: 0725.005.500.
Access to this website as well as the transmission of orders through the contact data on the website are allowed only in accordance with this contract called the Terms and Conditions by which any potential customer who acts with the intention of purchasing from us one or more products displayed on site, will do so in compliance with these terms in order to place an order.
In accordance with national legislation – OG no. 21/1992 on consumer protection, GEO no. 34/2014 regarding the rights of consumers in contracts concluded with professionals, Law no. 363/2007 on combating the unfair practices of traders in the relationship with consumers and the harmonization of regulations with European legislation on consumer protection, Law 365/2002 on electronic commerce, the DHC CO SRL company thanks you for your interest in our products and our website and will request that before any purchase/order you read this document in full conjunction with the cookie policy and the personal data privacy policy displayed on our website.
Definition of some terms used in this document – contract
Seller – Societatea DHC CO SRL, legal entity of Romanian nationality, with headquarters in Preajba Village, Malu Mare Commune, Trandafirilor str., no. 1-3, Jud. Dolj, with order number in the Trade Register J16/1573/1991 and Unique European Identifier (EUID): ROONRCJ.16/1573/1991 and CUI 2303850, mail: office@domeniiledascalu.ro
Buyer – can be any natural person who is over 18 years old and who makes an order using the contact details on the website – email: office@domeniiledascalu.ro and phone: 0725.005.500.
Goods – any product displayed on the website.
Order – an electronic document that intervenes between the seller and the buyer through which the buyer conveys to the seller his intention to purchase products from the website
Contract – represents the agreement concluded at a distance between the seller and the buyer, without the simultaneous physical presence of the seller and the buyer.
Website – the online store hosted at the web address https://wwwdomeniiledascalu.ro/
Visitor/user/potential client-buyer – any person who accesses the website https://wwwdomeniiledascalu.ro/ and who has reached the age of 18.
How to place an order
The buyer enters into a commercial relationship with DHC CO SRL (the seller) when placing an order using the contact data displayed on the website: mail: office@domeniiledascalu.ro and phone: 0725.005.500.
The buyer communicates to the seller the desired product or products, the name of the product, the quantity and mandatory the necessary delivery information: email, name, surname, country, delivery address, phone number and payment method.
The seller communicates to the potential buyer by email or text message the price of the desired product/products, their availability and the cost of delivery and the delivery term and the method of payment indicated by the buyer.
Through the order sent to the seller, the customer/buyer agrees that all the data provided by him, necessary for the purchase process, are correctly provided and agrees that he can be contacted, by any means available (phone or mail) by the seller, for clarifications, answers to requests, order confirmation.
The contract is considered concluded between the seller and the buyer when the Buyer receives from the Seller, via e-mail and/or SMS, the order dispatch notification. The seller does not at any time consider a registered order for which an acceptance of the order has not been sent as having the value of a contract, but only as a manifestation of the intention to buy.
The order can be canceled by the customer at any time before the seller receives the order dispatch notification. The cancellation of the order is considered valid if it is sent by means of an unequivocal request in this regard to the e-mail address office@domeniiledascalu.ro.
The products displayed on our website can only be purchased by people who have already reached the age of 18. The company DHC CO SRL reserves the right to cancel the delivery of the order at any time to the extent that it is discovered, by any means, in the interval between placing the order and its delivery, that the person who placed the order or is about to pick it up, he is a minor or there are other impediments or indications, likely to affect his discernment or exercise capacity.
The right to withdraw from the contract
The buyer has the right to withdraw from the contract, respectively to return a good/goods within 14 calendar days, without invoking any reason and without bearing any other costs than those of sending the good/goods back to the seller.
Invoicing of goods purchased from the site and payment method
The seller will issue the tax invoice related to the purchased goods based on the identification data that the buyer will communicate at the time of placing the order, and the tax invoice will be delivered together with the ordered products, without bearing the seller’s stamp.
The charges related to the transport are borne by the buyer and are calculated only at the finalization of the order, the buyer being aware of the exact amount of these taxes, before the finalization of the order.
As for the payment method, this is the one chosen by the buyer: online payment with bank card, payment to bank account, cash on delivery.
Delivery of goods
Ownership of the purchased products will be transferred to the buyer upon delivery, after payment has been made by the buyer to the delivery address indicated by the buyer at the time of placing the order.
Force majeure
Neither the seller nor the buyer is liable for non-execution on time and/or improper execution, in whole or in part, of any obligation owed to him under this contract, if the non-execution or improper execution of the respective obligation was caused by force majeure, as defined by law.
The party invoking force majeure is obliged to notify the other party, within 15 calendar days, of the occurrence of the event and to take all possible measures to limit its consequences.
If, within 15 calendar days from its occurrence, the respective event does not cease, the parties have the right to notify their full termination of this contract, without any of them claiming damages.
Notifications
The user/potential buyer/buyer agrees that all communications made on the basis of this document shall take place by means of electronic mail at the following address:
For the user/buyer – to the e-mail address provided at the time of placing the order
For the seller – at the following email address: office@domeniiledascalu.ro
The seller is not responsible in the situation where the user/buyer provides wrong or incomplete information or data, the user/potential buyer/buyer being solely responsible for the accuracy of this information, an order placement has a final result that depends exclusively on the information that the user/ the potential buyer/buyer provides them to the seller.
Applicable Law and Dispute Resolution
This document represents a legal contract concluded at a distance, accepted by confirming the order data and is subject to Romanian law.
This document together with all the information posted on the site will be the basis for the conclusion of the distance contract between DHC CO SRL and you, without the physical presence of the buyer or the seller.
If you have a notification/complaint related to the products sold, do not hesitate to contact us at the email address: office@domeniiledascalu.ro, and we will take over the message sent by you as soon as possible and upon receipt message, you will receive a confirmation of receipt from us and we will make every effort to respond within a maximum of 14 working days.
At the same time, you have access from our website to two links to two authorities that you can contact: the National Authority for Consumer Protection (ANPC) and the European Online Dispute Resolution Platform (SOL).
We inform you that we will periodically update and modify this document-contract, depending on the modification of our company’s policies but also in relation to any legislative changes, which is why we ask you to periodically check the content of this document.
This document entered into force on 26.07.2024.